Returns & Exchanges

We want you to be fully comfortable in your SAXX, which is why we offer a 45-day Comfort Guarantee on all orders. If you aren't 100% satisfied with your purchase, we will happily provide a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Select Your Items

  Choose the specific items you wish to return or exchange and select the reason for your request from the menu.

• 3.
  Print and Pack

  Download your prepaid shipping label, securely pack your items in their original packaging, and attach the label to the outside.

• 4.
  Ship and Track

  Drop off your package at the designated carrier location; you will receive a confirmation email once your refund has been processed.